COVID-19 INFORMATION: DELAYED DELIVERIES (11-07-2020)

We inform our kind customers that the reason for the current situation is that many packages sent to our customers by boat are blocked in European seaports and are awaiting to be managed by the postal services for delivery. Unfortunately, delays are  seen on most large packages. We understand your impatience but we ask you to understand that this situation is beyond our control. Of course your cushions will arrive and everything will be back to normal. If you have any questions, we remain at your disposal and we will not fail to inform you individually by email as soon as your package will be delivered. Thank you for your understanding and your precious support. See the parcels concerned at this link.

COVID-19 INFORMATION: DELIVERY IN FRANCE (02-07-2020)

As per request from the French Post, the package’s shipping by boat is suspended from 1 July 2020 for an indefinite period of time. This measure is caused by numerous delays in the packages’ delivery by boat. The packages can only be shipped to France by air mail, for packages not exceeding the size of 50x60x45cm and this is subjected to clients’ charge. The maximum weight per order may not exceed 15 kg, the equivalent of two 3-folds Thai pillows. Certainly, we will resume free delivery by boat to France as soon as the restrictions are lifted. Order’s delivery for other countries remains the same. Orders sent by boat before the date of 1 July 2020 will of course be handled by the French post but with a possible delay. We apologize for these circumstances beyond our control. Thank you for your understanding.